Had the same issue with my new bike, Orbea acknowledged an issue with the current firmware. I have a schuck 29 inch front wheel motor conversion kit that I have put on my 21 speed. How will I know how much battery charge remains? Motor cable is not connected. They are offered in 3 different capabilities, 252Wh, 378Wh and 504Wh, increasing the . 107 0 obj <> endobj He swapped out the mechanical rim brakes to hydraulic mt 200 disc brakes. I spoke to the dealer and he said there should be an error message posted. Do we mount it internally for a full stealth build or do we make it accessible (though more unsightly) on the outside of the downtube? E-Bike Classification Class 1: pedal assist up to 20 mph Motor Mahle ebikemotion X35 250W Battery Capacity (Wh) 250 watt hours Weight 32 lbs. I then put it on charge for a few hours and when I took it for a ride today it kept flashing pink lights. Switch off the eBike System. For added simplicity, the battery level is displayed using a traffic light-style system, albeit with the addition of the colour white. Bosch Intuvia Owner's Manual. Typically this is at 4.15v - 4.2v per cell, if you only charge to 80% which is about 4v eventually the cell groups will stray and balance will affect the batteries efficiency. I get a message no internet connection or I get there is an error but it doesnt tell me what the error is and it also gives me a message to check for an email to finish the registration. Monday - Friday: 9am - 4pmSaturday - Sunday: Closed, Then check input voltage (P03) through your, And Error code 07 does not always indicate a hub motor problem. Its no doubt that at some point, you may encounter one or some of the errors discussed above. It is important to note that electric bike error codes may vary with different manufacturers. We hope this article will help you to troubleshoot simple ebike issues. I typically charge 80-99 percent right before use but I do charge overnight (8+hours) about once a month to balance out the cells entirely. The 250W motor has a 40 Nm maximum torque output. If you wish to bypass the first 2 levels and go straight to full assist you can of course cycle straight through the levels. Thus, this article will show you the electric bike error codes in detail. There is any number of factors that can affect what range an e-bike can reach. Same issue for me. Its a tendency practiced by many riders. Good Evening, I am not sure if this will comeback but for now it seemed to fix it. Sounds like a need to make a third trip back to Evans to see if they can update the firmware. Did we choose a hub-mounted motor or a bottom bracket drive motor? In the meantime, if you continue to ride with the range extender connected it will clear the fault once the main battery discharges a little. Wait until the temperature drops. Register using either your email address or Facebook account, at which point youll be let into the app. Bikes ready for 48-hr dispatch. (When the bike is stationary or descending). Find them here. Think of it as a built-in Google Maps. Replacing the, Why would you consider upgrading electric bicycle battery from 48v to a 52v battery, Health and the environmental benefits of ebikes. Yes, by default each motor map is set to 100%. New component detected not associated to this eBike system. 0000001387 00000 n Error Database System full. You may also have a blown fuse in the battery itself. The first time I ended up solving it by ridding it in this limp mode till the battery was down to 90% and when I plugged it in the error went away. At that point turn off the RE. Usually, errors occur when the sensor becomes unable to calibrate correctly. Please check the battery Pack connector. E-Drive system: Mahle Motor Hub drive 40Nm . Turning your smartphone into the ultimate cycle computer that includes the following functions. From flat, the battery takes 3.5 hours to reach full capacity. Update files are available for remote repair, please contact CSG warranty. Then check input voltage (P03) through your LCD Display parameters. The cable DUCEXTGCUWIRE is an extension cable, the cables can be ordered from Ebike motion direct. You need to understand and troubleshoot these minor errors that may occur from regular use of your bike. Stop charging and allow system to rest for 30 minutes with bicycle turned off. I went the "suggested way" and am waiting for a new charger. Try to restart the engine. It wont function correctly, indicated by, The battery voltage is too high to run the bike. The new external battery kits to install on any bike that has the Ebikemotion X35 motor system. With proper maintenance, these can be eliminated. Health Heart rate monitor - Pairs your heart rate monitor to your phone Override recommended MHR (max heart rate) Sends you a notification based on what you set your max heart rate to be Enable auto assist - super cool! The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/ It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel) 2 vDubman900 3 yr. ago The system is ebikemotion, here you can find the error codes and their meaning: https://www.ebikemotion.com/web/error-codes-reference/, It seems that there may be a problem with the battery connection, check out if all the cables are connected (mainly the one that goes to the back wheel), I check and everything is in order with the cables, I get minimal power assist so there is power still going to the wheel. If on your bike (the top tube switch) you don't have a flashing pink on the level indicator?) Apple watches can be connected and will show ride data, but NOT heart rate. <]/Prev 778070>> We fully advise new bike owners to experiment with the settings for each level to find what works for them. This invaluable tool raises the interaction between bike and rider to a whole new level. 0000030374 00000 n My bike HIMO C26 stop working on the display showing error code 30H Im also give my bike to see someone who understands but they cant find the problem . We showed what the error code means, along with some solutions. TuesFri: 10am6pm I wish this was something I could just do via the app! Monday: Closed To take advantage of the heart rate functionality, you will first need to link the app to a compatible heart rate device. Had to take it back to Evans and they changed it for a new bike (after a two week wait and a second trip to the store). Short pressing Button C (middle button) turns the system on and a long press of this same button turns the system off. Elizabeth Davis. Or did you get the firmware update? HUMoIcrJc FdEEv(K@z^u~KpEj>qu%%_qzw?OCpo~,I~r#$/EupxP,Js'fs^_&O\~7/XT&'7vnw).3A_#R)TB5z Shop Now and Save with Free Shipping in the US. Check for silicone interference, corrosion damage, or loose or damaged cables. trailer We have looked at the chart of errors on this site. This wrong tendency will lead the throttle abnormality to break or damage. I have the same problem with the ebikemotion iWok flashing pink on my Ribble bike. What should I do if my treadmill is slipping? Ebike.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com, Common Electric Bike Error Codes and Solutions, Electric Bike Error Codes List and Description, When the hall sensor is loose or blocked by silicone residue. 0000001809 00000 n White: 75% of the battery or more remains. 6YVL. Swipe top to bottom to switch between battery watt-hours remain on the battery and the weather forecast. Some common electric bike errors are- 1. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. If the problem persists, contact your eBike dealer. you have Bluetooth enabled on your phone. Never hurts to have 2, but is it really a firmware issue? Its on a dual motor e cells super monarch. Hello, this is Evan Larry. So, before we go for the electric bike error codes here are some general tips to solve these common problems. Leave the battery connected to the charger for 2 hours after the charge ends to balance the cells. Charge your battery for at least 30 mins and check if the voltage value increases. Underneath that is an explanation of each app feature and how to access them. Getting error messages can be annoying at times because it means Something is not working right. Still not got a working one. Throttle Error Many riders have a tendency of pulling back the throttle cable and let it go even without a slow release. I can confirm the firmware update fixed this. Within this menu, there is also a very neat feature. Using the navigation or maps requires a $4 per year subscription. If the above tricks dont work for you have a look at the electric bike error codes below. Ups the motor assist without needing to go into the settings, all based on your heart rate. As mentioned briefly above, whenever the button is pressed the LED will always default back to display the current battery level. In a similar vein, smartwatches are incompatible with the app if you require heart rate functionality. Sign up forin-stock updates and discounts! If the error persists, try a new charger.". At least one hall sensor wire of the motor may be damaged or disconnected. All of which can only help to enhance your e-bike riding enjoyment. Connect the charger to your computer using the micro-USB port. The battery is too low to run comparing the e-bikes capacity. Loosen the controller and re-plug the hall sensor plug. In truth, there were many key factors that closely matched our vision for the e-bikes of the present and future; Depending on which genre of cycling the bike is designed for, the control button can be found either on the top tube or on the handlebars. It occurs due to the excessive current from the battery pack. Excessive charging temperature. Let it cool down before using the bike again. It also goes over what other colors might mean, and how to use the IWOC ONE to use your e-road bike to it's fullest. Common ebike errors may include: 1. Because generally, error codes indicated that there is something wrong with the bike. If you are getting error code 08 (throttle issue) first check throttle connection carefully. Solution: Turn off the system to cool down to the permissible temperature or let the drive unit heat up in case of low voltage. I am assisting my 10th grade grandson with a project he has at school. There you have the most commonly experienced electric bike error codes explained. If you stop pedalling then the bike will also come to a stop. Read caring for your electric bike to find our top tips for maximising battery life. The speed sensor should be screwed into the motor lead plug fully. What type of battery is it? One charge cycle is equal to charging the battery from 0 to 100% once, 80-100% 5 times or 25 to 100% 3 times. False battery polarization. Codes d'erreur Bosch Le Bosch Performance CX est le moteur eMTB le plus utilis sur le march. If the error persists, disconnect the accessory. You can find more detailed information about the companion app in our separate MAHLE app blog. Sign up for in-stock updates and discounts! Excessive temperature during use. Rider weight, fitness, route profile, tyre width/pressure and wind strength to name but a few. One or more hall sensor cables could be disconnected or damaged. 0000002715 00000 n Ebikemotion know about this issue and have issued a firmware update to solve it. If the error is not solved, replace the battery, Excessive switch temperature. Error 8 hall sensor usually shows the above error. Press Button B (bottom button) to decrease the assistance level to the next level down until no assistance is provided. The system integrates nicely, though the Google Maps bicycle route mapping software or the software found a cycling computer is sometimes better. Why not take on the Five Ferries Island Hopping Challenge like Jane. Sounds like only a problem with the app, and nothing to do with the battery or drive system. If the problem persists, contact your eBike dealer. However, it is lighter and won't wear out the drivetrain components as quickly as the bb drive system. Ebikemotion recommends using an iPhone 4S or newer, as well as Android 4.3 or newer. However, if it flashes white then the motor will not provide any additional assistance. That said, there is so much more than these Ebikemotion bikes have to offer besides basic assist. If there are no errors I would press the button with the app open to see if you can change the assist levels from the button. Red triangle with a message but I cannot read it because of my eyesight is poor up close. Also, check if there is any silicon interference or corrosion damage. Just like any other machine, electric bikes break down. To turn off power assistance, simply double press the button to cycle through the green, amber and red assistance levels and release the button once it flashes white. Distance remaining of route CO2 emissions, and money saved from not using gasoline Common Destinations Your frequently-listed points of interest are listed here. He ordered from Amazon the SW900 ebike kit and 2000 volt battery. An optional range extender is also available which extends the available range by up to 70%. 0000002752 00000 n Ensure none of the pins is bent and are all in line with the arrows. Email us today, and get a reply within 24 hours on weekdays! Battery connection problem. Error in the communication with the Battery Pack. Ensure that the throttle is released and try again. Press J to jump to the feed. An optional range extender is also available which can be charged away from the bike. At which point the LEDs should turn white and then release. Bypassing the motor cable, plug connection with the controller into the motor. Once logged in, the three lines on the top left reveal your menu, featuring: Monitor, Start Activity, Navigation, Common Destinations, Last Position, Activities, Download Maps, and Settings. 0000030681 00000 n First things first: turn on your bicycle, and make sure the Bluetooth on your phone is on. Each of which offers a slightly different power configuration for each resistance level. Basically, he is a businessman and research writer. If the error persists go to the official service, Access the Dealer App and connect the bicycle. Yes, our e-bikes are pedal-assisted and require rider input at all times. Allow the battery to heat up slowly in a warm place. vAA0ptc EWYO B5h*MJ )1686k4m +IOLXh`@i;c1z=h@} U If the system locks, please restart the eBike System. EHZE*d[Q+{v`;Msw [o6m=o}z)K:1kh4h>MvvFUR&ctvNck6]5TLS|F}oWLcq)r1rF99,d;3"%p ]%p ]%p ]%p ]%kE^5xC'r1CN9s:t1C6lf0Cl1^ Similarly, any heart rate transmitter chest belts must be Bluetooth (BLE) or dual Bluetooth/Ant+ enabled. Red triangle with a message but I cannot read it because of my eyesight is poor up close. How electricity flow in an electric bike works. I am trying to understand the relationship between Cycling Modes and Assistance levels. The controller reaches its maximum level to tolerate the temperature indicated by. Temperature too low during charging. Behavior Turn off enable contextual audio advice to eliminate sound notification Turn off enable summary audio advice - notifies you of assist level, battery life every time you have an app open and switch power setting on the bike. So I just got my bike and rode it for a few minutes after taking out of the box and all seemed fine. Multiple points of interest can be added to one route, making errands or pit stops a total breeze. So for any one running into this problem I might have fixed the issue. Solution: Turn off the ebike and remove the battery. All Ribble e-bikes are fitted with the Iwoc button on the top tube. Swipe right to left to switch between speed and map display. Can you please help or put me in touch with someone? How do you then select an assistance level? Electric bikes light lines power output failure or assist light error. Battery Charge 25 pts. The throttle seems to be signaling fine as it is showing up on my screen when I twist it, but not engaging the motor and that is when the sensor error comes up. >3.DHrxmYI@mKyOv\6) \xXgi^/GfQQhl DtZh[9VgAw9J;ATs?y/G;'L^P4SknV1&@H@2.QGk*I01bdD Bj}.Zrso J) |XiJg@"cM4,j=(ED8(eK24,j7s5PKGX*jTBn'L0oiV Battery blocked by a short circuit. caring for your electric bike to find our top tips for maximising battery life. ( NOTE: Disabled File and Printer Sharing under network adapter stops listening port-445 and you would not be able to telnet . Make sure that the brake lever is not pulled back and that the cut off switch is not engaged. Yes, the battery is removable through the bottom bracket and the motor is also easy to replace. So, lets find out the common errors and their codes. If you need advice on compatible belts please contact us. Check for any blockage or tear. The Range Extender from Ebikemotion provides an extra 208W/h to the main internal battery on Ebikemotion's X35 systems, increasing the 248W/h of the main battery up to a maximum capacity of as much as 450W/h. Every error code outlines different issues with the bike. Error codes can differ according to different brands. I was named his supervisor and certainly want to help! Too high current voltage to a battery pack. Even though getting error codes can be any riders nightmare, they are bound to appear anyway. If the error remains, try a new controller after unplugging the brakes. Find out which bikes won big in Bike of the Year awards 2020/201. thanks for checking out our blog post about the Orbea Gain. If code persists, test with a new controller. Want a bike quick? That voltage should match your battery. Eco, Urban and Sport will each offer a slightly different configuration on how much power is offered at each assistance level. Check sensor speed. Did you solve it? Controller error could result from one of the plugs from the controller not being correctly connected to the motor. To learn more about the app and what it offers read our dedicated companion app blog here. Open up the motor map menu in the app settings and you can select 1 of 3 cycle modes. If pressed again the unit will vibrate twice to let you know that no assistance is being offered. No, the slimline battery is mounted within the downtube and is not easily accessible. The dealer can use any flash drive Below is a tabulated error code, cause, and description of commonly experienced ebike errors: As stated earlier, error codes vary with manufacturers; s830 error codes are usually displayed on an s830 LCD unit and have different factory values. He chose to convert a GT Avalanche bike from around 2010 +. Properly inspect all the visible connections and see if the display is adequately engaged or not. Unplug brake pads, and to check each brake, restart the bike. This advanced motor system was first conceived by a team of engineers and cycle enthusiasts at the German automotive giant MAHLE. Bosch Charger Manual. Stop charging and protect bicycle from wet and cold until temperture of cells increases. Our aim is to simplify the instructions to make riding your new e-bike as easy as .well riding a bike! If you are getting error code 08 (throttle issue) first check throttle connection carefully. Consider replacing the torque sensor, controller, or drive shaft. If the problem persists, contact your eBike dealer. Orbea Gain iWoc One Problem | CycleChat Cycling Forum ebikemotion end user manuals - Raleigh UK Ltd Description. Turn by turn navigation and the available range displayed as an on-screen map should be some of the exciting new developments from MAHLE. Error code 10 indicates that hall sensor connector is not connected properly. A local Orbea service centre to me updated the firmware, job done. Would you give us any feedback as to what your thoughts may be concerning what the problem could be and how to remedy it?
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