With the complete shutdown of large gatherings, countless businesses are being impacted. I listed the ticket for sale, but I was going to change the detail to delist because I decided to go. "Under its 'FanProtect Guarantee,' StubHub typically offered consumers full refunds of the purchase price and fees . Instead of section 130 row 18 I was offered 452 row 15 which is behind the stage and the absolute lowest priced ticket StubHub was currently offering. "If you have tickets to a show that is postponed, you will be able to select your refund . However, it will likely face a significant amount of litigation. The company is accused of failing to resolve complaints from tens of thousands of customers. Lawsuits were filed after the company stopped honoring its "fan guarantee" refund policy in March of last year, giving consumers who purchased tickets to events that were cancelled a voucher good for future use on StubHub instead of a cash refund. Customers who are due refunds for pre-March 25 2020 events will be paid out by the end of May according to StubHub. Linda Lam focuses her practice on representing consumers, small businesses, and employees in complex litigation. The Hollywood Reporter is a part of Penske Media Corporation. StubHub filed a consent judgement with the states of Arkansas, Arizona, Colorado, Maryland, Indiana, Minnesota, Ohio, Virginia, New Hampshire, Wisconsin, Virginia, and the District of Columbia, where consumers will receive their cash settlements. Last Friday, Judge Haywood S. Gilliam opined on a motion to compel arbitration and dismiss a complaint filed by ticket purchasers concerning StubHubs refund policy for events affected by the COVID-19 pandemic. The suit explains howStubHub has changed its refund policy as the novel coronavirus wreaked havoc on the live event business. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. Read the complaint here: StubHub Refund Class Action Complaint This putative lawsuit is related to a multi-state investigation that StubHub settled. McMillian purchased the ticket with StubHub's money-back guarantee policy, FanProtect guarantee. Excluded from the Settlement Class are ticket purchases made using StubHubs app for mobile devices and tablets. This time Stubhub claims they sold tickets and sent me email to transfer tickets. Lia Sophia Class Action Lawsuit Settlement, LG V10 Class Action Lawsuit Settlement Offer, Tristar Products Lawsuit How to Avoid the Scam, Class Action Lawsuit Against Transamerica Universal Life Insurance, Class Action Lawsuit Lifelock Reducing Your Court Costs. The new policy offerers a coupon. I lived in Ohio when I purchased the tickets but since then I moved to NYS, so I should be included as well. Bought tickets 2 months in advance for basketball game, never received them. I found out they listed under a wrong account. expected to be mailed out. Dumping promised refunds for expiring coupons during the time of greatest financial suffering in recent history is cruel and wrong, Coulson tellsBillboard. The case is still pending, but will be heard by a jury. As of today, StubHub says that customers who buy a ticket to an event that is cancelled and not rescheduled can choose between a cash refund or a credit worth 120 percent of what was paid for the event. Required fields are marked *. They sent me tickets for a baseball game on the wrong day. Others were postponed. The states claim StubHub finally agreed to refund customers their money in May of this year, while the consent judgement seeks to clear up why the company reneged on its FanProtect Guarantee in the first place. Adam Silver had to get the Christmas bonanza in- fans be damned. StubHub did agree to offer cash refunds to some customers in the US and Canada that bought tickets prior to March 25, 2020, but those that purchased tickets thereafter have been given credit for canceled events. The NHLs suspension caused a spike in the number of e-tickets sold. McMillan's main agenda is for the court to demand StubHub to cease issuing coupons worth 120% of the paid ticket value. In early March as the pandemic spread, StubHub allegedly sent to users an email titled Coronavirus Update: We have your back. in which the ticket seller insisted that refunds were still available for cancelled events while offering the option of a coupon worth 120 percent of a users original order for an event within the next year. Never received email and Stubhub charged me $288 for not delivering. Fan rewards: In February, a federal court ruled in favor of StubHub in a class-action lawsuit filed in federal court. StubHub also challenged the plaintiffs standing for failing to plead that they relied on misrepresentation about the ticket sellers refund policy in their state statutory claims. The case, In Re: StubHub Refund Litigation, is now proceeding in the Northern District of California, presided over by Judge Haywood S. Gilliam, Jr.This particular case represents one of the few COVID-19 related consumer lawsuits to successfully . THEY LIE. When I punched this ticket, they had already charged nearly a $100 fee, and now, because of all the confusion, they charged me another $500, all of these added up are more expensive than my original ticket. WASHINGTON, D.C. - Attorney General Karl A. Racine today announced a settlement with StubHub, Inc. (StubHub), a ticket resale company, resolving a multi-state investigation into the company's refusal to pay refunds to consumers - including over $3.6 million to District consumers - for concerts, sporting and other events that were cancelled due to The company originally intended to give customers a StubHub credit for a future event rather than a cash refund. StubHub is a scam and a fraud. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2021 LawCities.com. The suit argues that the liabilities StubHub created for itself with its FanProtect cash refund guarantee, in the face of both coronavirus-related mass cancellations and the secondary ticket markets choice to pay ticket sellers before an event has even occurred, are of the companys own device and should in no way fall on consumers shoulders. We'll email you when an event is canceled. The lawsuit cites several examples in which the site failed to make refunds. He has prosecuted a variety of consumer protection and complex employment cases. As for the parties request for the creation of a StubHub-only MDL, we find that the actions against StubHub involve common questions of fact, and that centralization of actions against StubHub in the Northern District of California will serve the convenience of the parties and witnesses and promote the just and efficient conduct of the litigation, the seven-judge panel on multidistrict litigation wrote. We value your privacy. According to the 19-page lawsuit, StubHub looks to shift onto consumers its losses stemming from the entirely foreseeable scenario that worldwide issues could cause the simultaneous cancellation of thousands of public events. However, communication on this is virtually non- existant, juxtiposed with the buy side hawking we get. Please add, I live in Massachusetts and purchase two tickets to go see Garth brooks. Still no luck. StubHub is offering some customers cash refunds for tickets to events that were canceled during the pandemic, creating an exception to a no-refunds policy it adopted in March 2020 to the. I heard they were being sued, so was just waiting for any information on recovery of my money plus the interest that accumulated on my credit card. Its location on this page may change next time you visit. Lied to me and stole from me. However, you've agreed to the terms and conditions of Stubhubs sale policy. I have not received any information on recovery of my money yet. All rights reserved. They sell you things they don't actually own and if there's an error, too bad for you. Read our Newswire Disclaimer. European Politicians Call For Investigation Of Ticketmaster, Live Nation Argues Taylor Swift Lawsuits Must Be Arbitrated, KISS Announce Final Shows on End of the Road Tour, Event Ticketing Resources For Secondary and Primary, Report: StubHub Caves on Fan Refund Demands After 15 Months, will now be able to obtain a cash refund from the company, StubHub was sued in a class action over the policy change, purchase by viagogo was being picked apart by regulators in the UK before being approved with contingencies. Though the plaintiffs in cases filed against Vivid Seats and SeatGeek attempted to add those suits to the MDL as well, the judges declined stating that very few efficiencies would be gained from an industry-wide consolidation effort. settlement administrator or your attorney for any updates regarding They asked me to list it as resale. As the complaint puts it: The COVID-19 cancelations and Defendants trademarked FanProtect Guarantee should have meant that StubHub ticketholders like Plaintiff were promptly refunded their hard-earned moneymoney consumers now need more than ever in a time when many of StubHubs customers have lost their jobs and are suffering financial hardship. They're upset StubHub is refusing. As a result, weve enacted new policies in the US and Canada that we believe are clear and fan-first.. In the . I purchased OHL tickets the day before the game. Sign up for ClassAction.orgs newsletter here. The plaintiffs are attempting to get the money back from StubHub by seeking a class-action ruling. I sold tickets in March 2020 to a June 2020 Gabriel Iglesias show in Hollywood, FL Stub Hub would not give me the money from the gentleman who purchased my tickets. A California class-action lawsuit has been filed against the ticketing site StubHub. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Their customer service is useless and brain dead. He's now suing StubHub for refusing to refund the money he spent on the postponed NHL game. Especially because people have no idea if they'll even be able to use the coupons we don't know what the next 12 months are going to look like. Through this action, we hope to provide people some small bit of relief during this uncertain time., Ticket scalping companies want government bailouts due to coronavirus, ticket resale sites began requesting corporate bailouts, doesnt have enough liquidity to honour these requests, Rocklahoma postpones 2020 festival due to coronavirus, Bunbury Festival 2020 canceled amid coronavirus pandemic, Imprisoning the Tiger King wont stop Netflix from dropping another episode. The court ordered the company to refund customers if the event was canceled and refund them in full. To sum up, they said there was nothing they could do and seemed to take absolutely no responsibility, blaming the seller, despite their entire business being based on brokering third party tickets. Viagogo Entertainment and StubHub escaped further damage in July after a judge dismissed a separate class action lawsuit alleging Viagogo only offered vouchers to customers who had purchased tickets to cancelled events. He offered me a replacement of standing-room-only tickets, which I refused as I had purchased centre ice, row 3. I had to spend hours on the phone with StubHub just to get them to do their job. Thanks ! the replacement of full cash refunds for vouchers valid for one year to events that may never happen, was done for customers convenience. The case was first filed in January, but the plaintiffs lawyers are pursuing the case through arbitration. Well start sending you the news you need delivered straight to you. CGC18564120, pending in the Superior Court of the State of California, County of San Francisco, which alleges StubHub's method of displaying ticket fees charged to purchasers violated California consumer protection law.
Motivational Bulletin Board Ideas For School,
Library Wedding Venues Florida,
How Could A Fetal Arrhythmia Affect Fetal Oxygenation?,
Articles S
