The trust serves three London boroughs with a combined population of about a million people. endobj RiO (Mental Health) Electronic Patient Health Record System Learn how to use the Rio electronic patient records (EPR) system for community and mental health care. /S /Transparency It takes stress off me, when I finish at the end of the day, I have actually finished. These cookies ensure basic functionalities and security features of the website, anonymously. You can fast track requests and manage pathology and radiology results safely and efficiently. Until two years ago, this process would have taken at least a few days, as notes were transported from building to building or selected pages from the notes were faxed. CSE Servelecs web-based electronic care record system, RiO, is designed for health and social care organisations that need a single source of information about their clients. A series of consultation groups with front line clinical staff from across services to identify how to make RiO better for you. PDF The Application of an Alert to a Patient Record in RiO briefing paper In London the main software for the hospital sector will be supplied by Cerner, while INPS will provide GP software. Smartcards work just like Chip & PIN credit cards and are used to access information on the Trust's IT systems, just like we would normally use a username & password. Each team has a tailored view, showing only the information that they need to deliver care to their patients. By clicking on a 'case' Our mobile working app, Rio Mobile, helps healthcare providers using EPR improve efficiency for teams or staff that deliver services in the community. Oxford Health Member of StaffMUSTcomplete the eLearning viaL&Dto register your completion of the eLearning for training records. RiO CHECKLIST Data Resource: the Kent Integrated Dataset (KID) - IJPDS Oxford Health NHS Foundation Trust website requires JavaScript, but JavasSript is disabled in your web browser. Rio Virtual Assistant means Somerset NHS Foundation Trust can manage their appointments online, reducing the backlog in their appointment teams. /F7 8 0 R When approached to help configure this system in 2005, I took it as a unique opportunity to improve the clinical care of mental health service users. endobj /Rotate 0 Our Aims and Objectives in this were to: Build infrastructure for the new system which would be fast, highly secure and resilient Migrate all documents from the old EDMS (WinDip) into the new CITO EDMS Systematically subject each document to Optical Character Recognition (OCR) so that individual or phrases words can be searched for. Training for nurses - SWLSTG /CS /DeviceRGB This has already brought tangible benefits to patients and the people who care for them. Failure to do so may delay activation of your Rio account. ", He added: "The true beneficiaries of this project are patients and it is heartening that these advances are taking place in the mental health sector which is so often at the back of the queue. >> endstream endobj 201 0 obj <>stream Please get in touch for a quote if you would like to book this live online course for your organisation only. 1 0 obj Users must have smartcards with the correct codes enabled and a connection to the secure NHS network. Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. Implementation Office' (RIO) comprised of stakeholders across DHSC, the NHS, social care and local government has been set up to drive forward implementation of recommendations 1 and 2, across health and social care. Eventually it is intended to link the mental health record software to a wider system of integrated electronic patient records system, to enable NHS staff to access patient records by linking with other hospitals and NHS and social care organisations in London and across the rest of the country. This might include you using a pulse oximeter to take oxygen readings, which you. It also helps to keep a record of their mood in between conversations, providing you with a more complete view of their mental health and the opportunity to intervene if required. HV]o0}pmDn#4a&i &B1Zt&*M5{v>M.4KiBQ These cookies will be stored in your browser only with your consent. Rio Mobilise helps healthcare providers using Rio EPR improve efficiency for teams or staff that deliver services in the community. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. Today, its trusted by thousands of healthcare professionals to improve quality of care, clinical safety and patient experience, while also increasing efficiency on a restricted budget. /Font We deployed an Electronic Document Management System (EDMS) in 2007. The course equips learners with the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. We now have a single system across both our trusts and have brought our patient records together as we align our working practices and processes in our partnership. Rio manages both administrative and clinical processes and can be tailored to your organisation's specific needs. The fact that a multi-disciplinary group of clinicians from six different NHS trusts could agree to a single record keeping system, after only five days of discussions, is probably a unique event in the history of NHS. Meet government policy and the NHS agenda. However, you may visit "Cookie Settings" to provide a controlled consent. Dr Zwi said that as a result of the new system "getting hold of the most up-to-date information from each member of the care team is straight forward". All eLearning modules use dummy data. Find out how to enable it. << The Outlook Web App (OWA) Learning Series will provide you with the skills and guidance on how to use, and make the most of, Outlook Web App. This course is delivered live on-line with a trainer and can be accessed via a PC, or Tablet. % Rio: Getting Started - YouTube Find out what are the improvements some of our customers experienced since using the Rio Mood Diary module. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. We use cookies on this site to enhance your user experience. With this seamless, fully digitised electronic order communications and results reporting, clinicians can request tests and procedures, track test progress and access results instantly, improving safety and efficiency - all within one single, easy-to-use system. >> By clicking Accept All, you consent to the use of ALL the cookies. how to use rio nhs Its just changed everything. NHSE will lead on delivery of the NHS specific recommendations 3 to 7, working closely with the RIO and the broader /XObject The cookie is used to store the user consent for the cookies in the category "Other. ePMA software helps to ensure that people receive the correct medication at the right time. Design Theoretically informed, longitudinal qualitative evaluation based on case studies. /Filter /FlateDecode PDF How to use RiO - WhatDoTheyKnow The system has proven to be very user-friendly and intuitive. endstream endobj startxref Based on the screening, practitioners offer advice and guidance to police officers, magistrates and other colleagues within the criminal justice system, to help determine the most appropriate level of support and outcome for each person. >> Vital patient information is contained with the EPR system, increasing productivity, reducing delays, and eliminating potential errors. . EPR software typically integrates with other medical systems. Increased confidence in the health system. hbbd```b``"kB" &H`LU*` Our Rio EPR system was developed in collaboration with many healthcare experts. 2 0 obj stream The solution improves all aspects of the screening process and provides benefits for both the patients and the healthcare professionals. In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. /Type /Page /F1 9 0 R Go to the patient's Clinical Portal With live online, you can interact, askquestionsand practice new skills all without leaving your desk! >> Andrew Dickers Kent and Medway NHS and Social Partnership Trust Using Tablets in the District Nursing Service Sue Horbury Oxleas NHS Foundation Trust Monday 9 February 2015 Twitter: #transformLDN . <> ` 2= Perfect for dispersed teams working from home. We appreciate all the feedback given. Some of our customers experienced a 75% reduction on initial appointment time saved since using Rio Virtual Assistant. "It is helping clinicians to provide the best care to our patients by giving them the information they need at their fingertips, when and where they need it. >> Individuals can also fill out pre-appointment and assessment forms before they arrive at the service, reducing admin time and improving the patient experience. Rio has provided our teams and clients with immediate benefits: all information is there at the point of care and support we give to children and their families. /F3 11 0 R Enhanced security (missing from old system) fully protected folders The process of migrating the records has offered opportunity to cleanse the master index, address. . It's completely changed the way that we document within community nursing services, which enables us to provide better quality care. Rio Mobilise enables health and social care enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time. Patients benefit because the healthcare professionals that they are seeing have access to up to date information in the home with the patient at the time. endobj RiO Application Portal Home Work With Us RiO Application Portal Open RiO Whittington NHS Spine Portal The NHS portal lists links to, amongst others, Smartcard self-management service, SCR and UIM applications. This cookie is set by GDPR Cookie Consent plugin. - Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. Our Mood Diary App for Rio helps to support your patient's mental well-being, giving them access to their safety plan and emergency contacts when they need them. RiO(Mental Health)Electronic Patient Health Record SystemCourse, Record ward activity and upload documents to. 1 0 obj The Rio integration was key to increasing adoption within the trust and improving staff experience using the software. The system has also brought greater patient involvement with their care. Diploma of higher education in mental health nursing Our solution allows you to view and update patient care records securely through a web browser and provides real-time patient information and alerts at the right time in the right place. The course can be tailored to meet your needs and the way that your NHS Trust operates. The digitisation of paper case notes, along with the deployment of an in house built ePR, enabled near paperless working in our Mental Health Services but also maintained some barriers whereby colleagues in our Physical Community and Childrens services did not have access to these records, and vice versa. The module helps improve the efficiency, safety of prescriptions, and prevent costly prescribing errors by ensuring the correct information is always available and preventing users duplicating or misinterpreting it. Initially, I was involved in long discussions with a group of multi-disciplinary colleagues, reviewing each others assessment schedules and record keeping methods to agree a single set of specifications that all London mental health trusts could sign up to. ? PDF The Future with IT - NHS England There have been challenges the time taken to input information into the computer based record system was initially a challenge for most teams but in Oxleas we have allowed clinical teams to evolve local solutions depending on their resource base. You can edit the date if required. Some patients may have multiple services open to them concurrently. The opportunity to self-manage their care. This also makes it easier to prioritise patients in terms of their risk, accommodate their conditions and ensure they get the right treatments at the right time. << We have a comprehensive and respected training scheme for mental health nurses. By the end of thiscourseyoull be able to: The course is ideal for new startersand anyonewho needsto accessRioelectronic patient records. Lambeth currently has 1,054 staff now using the RiO system. Note: this course will take up to 2 hours to complete, but you can stop and resume at any point AS LONG AS IT IS ON THE SAME COMPUTER. endstream endobj 200 0 obj <>stream Around 20,000 mental healthcare professionals across six London mental health trusts including 2,000 in Oxleas now routinely use RiO. YJr:&@&ge2k. Clinicians review the care plan with the patient and their carer on a flat panel screen or even, in some teams, by projecting it onto a wall through a media projector giving a totally new meaning to patient involvement. How to use RiO v4.7 To access the RiO Clinical Support, click here Click here for more information about how we use cookies on our site or read our privacy policy here. The series covers content from sending and receiving emails to using Instant Messaging and Presence Management. The note will be in their name and track that you wrote it. Lancashire & South Cumbria NHS FT | I network L:\TRNG\EPR\Rio QRG in progress\Rio QRGs Approved\Searching RiO QRGV1.doc 16/03/17 1 RiO - Searching Good Practice When you attempt to find a patient - the system will search locally first. Old Street F52cX=sigpkYnfmdqmN Ps-f 7p ! NHS Identity Guidelines | Naming principles - NHS England Using RiO has improved our immunisation data recording from around 24% to 80% in some cases, strengthening our recent Measles Outbreak Plan, which is targeting non-immunised children. l}62u>#w~2E O{NXX What is an Apprenticeship and who can apply? The course equipslearnerswith the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. One of the key challenges is that these patients are often treated by a wide range of healthcare professionals, including psychiatrists, community nurses, clinical psychologists and occupational therapists. Get the most out of your iNetwork Membership, Transforming and Innovating Public Services, The North West Warning, Advice and Reporting Point, Attracting & Retaining Public Sector Skills, Northern WARP Conference: Security in an Evolving World, Driving with Data: People, Place & Prosperity, Protecting Personal Data: Governance, Security & Leadership Conference, Housing and Health: Keys to Integrated Care, Innovation Awards Showcase Celebrate, Learn & Share. A leading electronic patient record system for secondary care, it operates across mental health, child health and community care settings and interoperates easily with other systems. LSCFT (The Trust) is a large NHS Community Trust providing services to the people of Lancashire and South Cumbria. hMnF5F'``qq?>{={0- u2 RiO Training Videos You are here: Home Sections RiO Training Videos 01 Clinical portal 02 Referrals 03 Progress notes 04 Assessment Forms 05 Documents 06 Caseload 07 HCP Diary 08 Clinics 09 Care Planning 10 Inpatients 11 Editable Letters / Dropzone Our platformenables a safe, secure environment to share data between various systems and mobile apps. The cookie is used to store the user consent for the cookies in the category "Analytics". << This course is delivered live on-line with a trainer and can be accessed via a PC,Macor Tablet. iNetwork << Prior to that we held many legacy and current records on paper. Rio manages both administrative and clinical processes and can be tailored to your organisations specific needs. Specialty - if you work across specialties/services, select the one applicable to this patient note. Mood Diary helps to support a persons mental well-being, with constant access to their Safety Plan and emergency contacts on their mobile phone. The system supports the vision to hold one integrated, electronic health record (EHR) for each person, to make it possible to deliver the highest quality and most efficient healthcare service. We worked to engage clinicians and administration staff by encouraging them to produce their own screen-shot crib sheets for various RiO functions, and by providing individual coaching for those unfamiliar with using computers. View Summary Care Records (SCR) - NHS Digital Traditionally, keeping track of records for mental health patients has been a complex and time-consuming process. xZ[oF~70b3p&.tEm53C(naX}F~^J\~8?{F2/pw~&E? The Skype for Business Learning Series will provide you with . This is an eLearning module forExternal Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. All clinicians involved in the care of a patient write into the same care record, which enables a care plan to be created more quickly. /CropBox [0 0 595.32 841.92] In order to flag the entry as a COVID-19 record the Registration Authority (RA) Agent enters the following data: choose UK passport as the photographic evidence - enter 000000000 in the passport number field and the date 1 April 2025 in the expiry date field on behalf of someone else, use the spy glass to search for them. You Said: Couldnt book non face-to-face activity in the diary, RiO: It can be done in daily & weekly view. But opting out of some of these cookies may affect your browsing experience. This cookie is set by GDPR Cookie Consent plugin. /Contents 2 0 R BT, the local service provider for London, selected the system to meet the immediate business needs of mental health and community trusts in London. Once the new infrastructure was in place, we had the opportunity to redesign the metadata and create a much more open, accessible but highly secure system. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". /Tabs /S Mental health, community and child health, Rio Electronic Prescribing and Medicines Administration (ePMA), Rio Criminal Justice Liaison and Diversion Service (CJLDS) Screening, Clinical Lead, Berkshire NHS Foundation Trust, Community Psychiatric Nurse, Berkshire NHS Foundation Trust, mental health, child health and community care. >> >> Actual test kits. 8_e2 Improving population health through successful partnerships. This website uses cookies to improve your experience while you navigate through the website. Find out what was the ROI some of our customers experienced since using our EPR system's modules Rio Mobilise and Rio Virtual Assistant. It's hugely important that we can give staff the time that they need to do their job within their contracted hours, not having to work additional hours just to keep up. Northumberland, Tyne and Wear NHS Foundation Trust RM-PGN-05 - Appendix 7 - Electronic Information Stored - V03 - Issue 1 - Issued May 2016 Part of NTW (O) 09 Management of Records Policy Appendix 7 List of Electronic Areas where patient information is held within the patient's folders on RiO / IAPTus.