Take this as an opportunity to market yourself as a positive employee who can enhance a work environment. One of the toughest parts of communication can be delivering bad news to people with whom you work. "My team is made up of great communicators, whom I have trained to take every piece of information and break it down to the simplest factor. Great answer! If they want help, Ill help any way I can. Know peds RSV scenerio : it's big now on the news . Have a question or concern? The status says no longer consider for the position. If you tend to take the lead, you can let the interviewer know, but avoid sounding overbearing. This approach has greatly reduced in-house issues related to communication. Talk about how your role at Kaiser Permanente can have an effect on the customers of the organization and how you go about providing excellent service to those customers. ", "In my current role as the lead scheduler, I am responsible for making the schedules for the schedulers in three different departments. INTERVIEW KAISER Flashcards | Quizlet Then I organized and effectively communicated this information with my attending. ", Choose one of our practice interviews to help you better prepare for your upcoming interview, Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. It can help to think of it more broadly - going beyond your actual job title to reveal more about how you function within a healthcare team. ", "Delivering bad news to a patient is very difficult. That way, it's easier to transition care, and the patient has all their info in the same place. One of the things that attracted me to working with Kaiser Permanente is your ongoing community-based research collaborations. As you answer this question with a specific example from your past, reiterate to your interviewer that you have excellent verbal communication skills and listening skills that will help you be a great communicator on their team at Kaiser Permanente. Display to the interviewer that you are capable of problem-solving within the workplace by talking about a specific time when you were creative, proactive, and displayed the leadership qualities required to resolve a workplace issue. Also, avoid telling the interviewer that you get along with everyone all the time. We do this by creating interview questions that we think you might be asked. Try to do the best I can for patients and remember always to be compassionate with them and treat them like I want my family members to be treated, and go the extra mile helping them.". My coworkers and patients always have an easy time talking to me and bouncing new ideas my way. Be sure to talk openly to your interviewer about which areas of your career are the most stressful. "In this profession, my customers are my patients and their family members and I look to be at my best in providing excellent care and compassion to them. Kaiser interviewers ask this question because they want to know that you can be polite, diplomatic, and supportive, even when members are difficult to understand. Talk to the interviewer about your emotions and if they have ever affected your productivity at work. I utilized many resources for research, both inside and outside of our organization, and these resources were crucial in our success. ", "I have always been naturally introverted, but I have turned that personality trait into an advantage for me. Using a text messaging system, health care giant Kaiser Permanente signs up more than 11,000 of its neediest California members for government subsidies from CalFresh, so they can buy groceries. ", "When you work in a diverse team and with patients, you will encounter difficult personalities. In the end, you want to ensure your interviewer that you would join the team at Kaiser Permanente with the utmost integrity and accountability in your work. ", "When the Covid Pandemic started, there was a rapid learning curve on what and how to use PPE effectively. By talking to them, explaining how important it is for them to take their prescriptions daily, and offer them auto-fill on their prescriptions, and enroll them on ready reminder will help them take better care of their health.". Discuss with the interviewer what you think you will need to deliver exceptional service in this role. This is an impactful example that you can make even stronger by more thoroughly explaining what you considered when working to diffuse the situation. We've all had those tough cases. I don't like environments that are littered with negativity, but always do my best to remain positive in these situations. ", "A patient scheduled for an Intrathecal Chemotherapy injection was delayed several hours. "I would be happy to earn my way to the top compensation level if hired at Kaiser Permanente. In seeking out possible solutions, I also seek feedback and support from others when needed and also plan on how to cope in case of a solution does not go as planned.". Good answer! Discuss the reasons why will you be great at this job. ", "My main reason for pursuing a career in healthcare was due to my compassionate nature with people. The COVID-19 pandemic presented many opportunities to adapt as the situation evolved. "I would describe my personality as approachable, light-hearted, and positive. One for the clinic, one for me, and one for the patient. If it is fair to ask, can you talk about the type of environment I would be joining at Kaiser Permanente? Using texts, Kaiser signs up 11,000-plus members for CalFresh | The "Every morning I listen to X Podcast because I find the information to be fresh, and valuable. Do you feel it demonstrates that you're committed to knowing and supporting a group of people? Reiterate to your interviewer that you are aware of the stressors that come with this role. Using a real-life example of how you improved a relationship with a difficult coworker or patient gives the interviewer a glimpse of how your strategy pays off in real-life situations. 35 Kaiser Permanente Interview Questions & Answers Table of Contents Adaptability 1. With my coworkers, I am the person that is usually quiet and takes in as much information as possible when we are in a problem-solving environment. I volunteered setting up and dismantling a children's consignment sale for 13 years prior to Covid. The program was a success, and upper management chose to keep it implemented for another six months. If I were to be offered this position, I would look forward to bringing these services to this area as well. You can access your electronic health care and coverage information with non-Kaiser Permanente (third party) web and mobile applications. You offer multiple solutions, look at the issue from all angles, and aren't afraid to ask for help when needed. At Kaiser Permanente, teamwork truly does make the dream work for the patients and families that rely on the organization to provide world-class care. "I am a highly detailed person, and I thrive on having a high level of organization in my day. You can wrap up your response by sharing how many new hires you've trained and the new skills you've gained along the way that make you a stronger team member. I've spoken with my current manager about it, and we've developed a system where he can call me out on the behavior since often I'm not aware of it. ", "I'm genuinely easy-going, probably from all the international travel I experienced in my 20's. The purpose of this page is to help you prepare for your job interview. If you can, match your strengths to the requirements outlined in the job description and make sure to thoroughly research the position prior to your interview. In addition to this podcast, I also subscribe to a couple of industry blogs. No matter how you answer, your interviewer will be looking to hear that you can overcome any negative work environment and express your ability to do so by talking about a time you overcame a tough situation in the past. It is not the ideal situation, but I have always adjusted for the good of the team. Currently, I am at a beginner to intermediate level; however, I would be more comfortable at an advanced level. I cope with these emotions by telling myself that it's not my story, it's the patient's story. Once he agreed to proceed, I informed the department staff of the urgency and expedited the transfer of the patient, which saved his life. Kaiser Permanente was updated by Ryan Brunner on November 21st, 2021. When not at work, I spend many days outdoors with my family and I have found that time in the woods or on the water help refresh my body and prepare me well for the next time I step into my job. Consider strengthening your answer by expanding the example you've chosen to highlight how you worked as part of a team or collaborated with others on the path to becoming the first PA proctor. Being newer to my career in healthcare, my biggest goal as of late has been to take as many related courses and workshops as possible. Be sure that some of the skills you mention are a match with what Kaiser Permanente is looking for in the job posting or job description. ", "I work good with minimum supervision, but I also enjoy working with a team. ", "Outside of my excellent clinical skills, the biggest attribute that I will bring to the table for Kaiser Permanente is my empathetic approach to treating patients. Our job requires multi-tasking, so I tackle one patient at a time while giving each patient my full attention. There are many tools that you could use to excel in your job but remember - the most significant tools you possess are an excellent attitude and a great team backing you. It sounds like you have the experience the interviewer would be looking for. If possible, avoid extreme responses that include speaking negatively of others or naming people. Deadline: October 5, 2022. My approach is to tune out the negativity and try to figure out why the personality is difficult. Interview Guidelines - Kaiser Permanente Career Planning This organization includes my scheduling, paperwork, and more. Just some food for thoughthow does this response align with the Kaiser Permanente philosophy? ", "Once I was filling a prescription for 90 days 90 tablets. Human beings all grow up in different manners and under different philosophies. You may also excel as an empathetic listener, able to help resolve conflict and build strong relationships. One of Kaiser Permanente's primary values is making the communities in which they practice a healthier place. ", "Outside of my career, my priorities in life are my family and being outdoors. Since I have two high school girls who are involved in music. At the same time, I was going to school to become a tech and got a job at a Wal-Mart pharmacy as a tech in 2010, and I have been working there since.". During training sessions, I take a methodical and knowledgeable approach with my students and keep an open ear for questions. At the end of the day, many role titles are fluid. ", "I am an avid fan of Google alerts! If you can add in a little bit more about your education, that would round out your answer nicely. In looking to hire you on their team, your interviewer would like to ensure that you are set up for success from the start at Kaiser Permanente. These go above and beyond what it means to provide compassionate care. Bring up anything that is interesting and highlights your ability to be a responsible, reliable, and bright individual on the Kaiser Permanente team. ", "I'm a very detailed and organized person. Your interviewer at Kaiser Permanente fully understands that any candidate that they interview experiences stress in their work. Even in my current role with a much smaller organization, we have a great amount of diversity, and that makes our team much more effective. Let the interviewer know that you can handle an environment that offers diversity by giving an example of a time where you embraced diversity in the workplace. Now, I make sure that I find that healthy mix of providing friendly care to my patients while being timely on my rounds. This mindset has consistently allowed me to continue with a productive shift no matter the emotions that come my way and I would be able to bring this same level-headedness to work at Kaiser Permanente. Assure the interviewer that you are capable of foreseeing needs, and making the appropriate action. I have worked well with diverse co-workers and believe I will be a good fit for Kaiser.". Employees of the organization must be able to work with a wide variety of people in a wide array of departments. We wanted to create a resolution with this person. I learned the construction trade at a young age, and I love being able to help families get the home of their dreams. You can improve your response by assuring the interviewer that you have a flexible salary range, but that you'd like to be compensated appropriately based on your experience and performance record. Looking back, I now make time in my calendar every day to review all emails that have come in and take action on any that are required so that nothing gets missed. When we become working adults, it is this fact that can help bring many ideas to the table in a work environment. I also help the pharmacist manager every year when there is inventory and make sure it was done right with nothing missing and control inventory when we come at 9 pm and count all controls.". Starting from the entry level will allow me to continue to learn and work up the ranks at Kaiser. 57 questions about Interviews at Kaiser Permanente. ", "You are searching for someone with 5 years' experience and I have two. For instance - if we are close to losing a patient, I will focus on the positive memories rather than the illness. I know that working as a team is of utmost importance here and the team members having a clear understanding of how we can work together would be extremely beneficial. Definition. "I have worked with diverse groups of people most of my career, including my time in college. . ", "Coming on board to the tight-knit team you have here at Kaiser Permanente, my first goal would be to get to know each and every person on the team and find out what I can do to make their job easier and more efficient.
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