For a new spouse the marriage certificate, drivers license or other photo ID, a birth certificate, and social security card are needed. JBSA-Fort Sam Houston:210-221-0415 Mon Fri: 8 AM 3 PM E-MAIL: 6fss.fsmps.deersidcards@us.af.mil. Walk-ins are welcome during normal operating hours however, we still prefer our customers utilize appointments as walk-in services are not always guaranteed depending on customer volume. Arrived on 13th at 8a.m. Please call for further guidance to determine what is required for each particular situation. For CAC, DEERS and ID Cards (Not Passports), Hours of Operation If you no longer wish to keep your appointment, please visit the website above to cancel, or call the ID Card Center at. If you have a confirmed appointment, please arrive before you scheduled time. Schedule an in person appointment. Due to limited working cubical spaces, parents with children (regardless of age)will have to remain in the lobby with the child/children if receiving services atthe DEERS/ID Card Center. 0900-1500, Fri. 0730-1500, US Marine (Camp Pendleton) 20250 Front Desks, Oceanside, CA 92055, Phone: (760) 725-2013 Hours: Mon 0730-1530, Tue. 703-784-1488, Head of Facility All patrons are encouraged, but not required to wear a mask. Even with scheduled appointments, some customers may experience a wait due to a high volume of customers, system outages/processing, and complexity of service. Promotions:If the IDCC has over an estimated 1 hour wait. An online ID Card Office Locator & Appointments tool is available to help you locate a DEERS/RAPIDS ID card office near you that can update your CAC, or manage sponsor or family member ID card information. Member/Child will have to receive a Welcome Letter from Tri-Care by enrolling online at http://www.tricare.mil/mybenefit/. Appointments are available from 7:00 a.m. to 2:40 pm Monday through Thursday. Please understand you can be refused services if you arenot wearing appropriate military or civilianattire in accordance with the commanding general's order. Fort Benning - 8150 Marne Road, Bldg 9230, Fort Benning, GA 31905 ID Cards/DEERS Office Phone 706-545-9085 RAPIDS Appointment Personnel Services Website Mon 0800 - 1600 Tue 0800 - 1600 Wed 0800 - 1600 Thu 0800 - 1600 Fri 0800 - 1600 Sat Closed Sun Closed Hours Info ID Card Office Online. Acceptable Identification Examples JBSA-Lackland: 802fss.fsmps.idcard@us.af.mil, JBSA-Randolph: 802fssol-b.customersup@us.af.mil, HOURS: Note: Stopped working (must call ESD first bring ticket #). DoD Common Access Card > Contact Updating Your Contact Information Contact information includes your address, email addresses or phone number(s). This office handles all DEERS updates, and issues Common Access Cards (CACs) and dependent and retiree ID. Walk-in. JBSA-Fort Sam Houston: How to Update DEERS Adding or Removing Family Members Only sponsors can add or remove family members: Go to a local ID card office. DEERS/Official Passports/ID Card Center 2034 Barnett Avenue, Suite 102 (Little Hall) Quantico, VA 22134 703-784-2750 DSN: 278-2750 For CAC, DEERS and ID Cards: Walk in Hours Monday-Thursday 0700-1500 Friday 0700-1330 Appointments Monday-Thursday 1300-1500 Friday 1300-1400 Passports are "By Appointment" only. help. For questions about appointments or policies, please contact Customer Support at 719-333-8766 Option 2 or send email to the org box at 10FSS.FSMPS@us.af . This informationis completedby the UnitSecurity Manager, not the DEERS/ID Card Center. The RAPIDS Appointment scheduling website has a robust search function, allowing you to search by state, zip code, place name, or country. Questions/concerns should be emailed to99FSS.FSPD.Retirments-Sepations@us.af.mil. Contact the document issuing facility to obtain authentication certification. Sponsor can fill out DD Form 1172-2 at any DEERS/ID Card facilityahead of dependent's visit: Please note, DD Form 1172-2 is only valid for 90 days from signature. If you arrive more than 5 minutes late, you will forfeit your time slot and be placed on the walk-in customer status. Personal email addresses will not be accepted. https://rapidsappointments.dmdc.osd.mil 2. Appointments can be scheduled by phone or online at: After you book your appointment, you will receive an email with your confirmation number and a list of conditions for attaining your ID card. However, you can also call 1-808-844-6607 and book an appointment. DD Form 1172-2 can now be completed online at: https://www.dmdc.osd.mil/milconnect Sponsors with CAC or DS log-in access can digitally sign the 1172-2 and the electronic copy will be available for use in their DEERS record. Appointment timelines A scheduled appointment can take between 15-30 minutes per session. Customers will need to know their confirmation number to cancel/reschedule an appointment. Walk-in service will be limited Monday through Friday and appointments are highly encouraged. Please be advised that while we try to cover every possible scenario below, there may be situations that are unique, or the information provided is not clear to you. Foreign Documentation (504) 697-9734. *Once you have a signed DD Form 1172 please move to Step 2 of our process*, PHOTO SHOULD NOT BE OLDER THAN SIX MONTHS. For Maui personnel, our HING location is not listed, you must call 1-808-789-0637 and make an appointment. Little Hall All expiring identification must be within 30 days of expiring. Both locations are open Monday through Friday from 7:30 a.m. to 3:15p.m. Select a State (Florida) - Click "Go" 4. To replace a lost, stolen, or destroyed Common Access Card (CAC) download the sample letter with instructions. JBSA-Randolph: Walk-in hours and wait times are ridiculous and the Rapids appointments are booked out for months at a time. 100% Disabled American Veteran Our mission is to provide enrollment in the Defense Enrollment Eligibility Reporting System (DEERS), issue Common Access Cards (CAC) and/or official Identification Cards to all active, reserve. Add emails (must have print out of correct email), OAJ - Albert J. Ellis Airport (Jacksonville), RDU - Raleigh-Durham International Airport, TECOM Training Support Center-Camp Lejeune, Solid Waste Landfill and Qualified Recycling Program, Marine Corps Combat Service Support School, Department of Defense Self-Service Logon Brochure, Defense Manpower Data Center ID Card Office Online Brochure, https://milconnect.dmdc.osd.mil/milconnect/, Click here to download a PDF file of the Valid Forms of Identification, Requirements for DEERS Enrollment and IDC Issuance, Report of Lost or Stolen Identification Card Form, Hosted by Defense Media Activity - WEB.mil. If you feel sick, stay home as your health and our health is extremely important. Or any other form of picture ID, if the AFID card is lost or stolen. Stepchild:Marriage Certificate of Parents, Birth Certificate, and Social Security Card. At no time can a dependent receive an id card without proper identification or documentation. Copies of original or certified true copies are not acceptable. We went to the office July 11th and found a note on the door that the office was closed the 11th and 12th. Expiring or expiredCAC (must have two forms of other valid ID Unexpired with Photo e.g. EglinLife.com | Military Personnel All DOD Uniformed Service members enrolling/dis-enrolling dependent(s) have 30 days to do so in addition to the following details. MARADMINS are not authorized as proof of promotion. This is the most screwed up inefficient office I have ever seen. IAW with C4I and HQMC Project Officers policy, we do not maintain door access issuance of any CAC or blank card. JBSA-Lackland: DD Form 1172-2 is not an acceptable form, if the document wascompleted on ID Office Online and the form is printed blank. I have been getting Military ID Cards for 42 years. 2, Area A Wright-Patterson AFB, Ohio 45433 Hours of Operation: 7:30 a.m. - 3 p.m., M-F (Appointment Only) *Closed Saturday, Sunday, & Federal Holidays Hours of Operation. Passports & ID cards > Ramstein Air Base > Display If no days are displayed in green on the calendar, it means all appointments are booked for that month. You are more than welcome to call 858-307-1421 or leave an ICE comment at:http://ice.disa.mil(Search Information Management and click on MCAS Miramar then ID cards). To cancel or reschedule your appointment, please call the center or visit: https://idco.dmdc.osd.mil/idco/#/locatorCustomers will need to know their confirmation number to cancel/reschedule an appointment. Please keep record of your appointment confirmation number, and read all of the conditions, as more than one might apply to your specific situation. All wet signatures will need to be notarized! As part of the Heath Care reform, there is now a Tricare Young Adult program available for your dependents. For more information concerning the Stone Bay IDCC, please call 910-440-0158/2061. Please leave a good telephone number and email address if available and the clerk(s) who assisted you. Child:Birth Certificate and Social Security Card (Parents must be married or female Sponsor) contact the nearest ID Card Center for details if the child is illegitimate of a Male Member. Fort Knox Directory - ID Card Facility Additionally, valid supporting documentation MUST be provided. A session may consist of (1) CAC ID or up to (2) Dependent ID Cards. Exceptions will be made for deployments, but a deployment letter from your command must be provided to the IDCC. 90 Day Renewal Policy . Call the DMDC/DEERS Support Office (DSO): (800) 538-9552. Customers also have around-the-clock access to many personnel self-service actions through the Virtual Military Personnel Flight. Please bring original signed promotion warrant to update DEERS/RAPIDS. Schedule appointments at:(https://idco.dmdc.osd.mil/idco/#/). If the expiration date of a State driver's license is blank or displays ''military,'' the VO is required to enter the following as the expiration date of the driver's license: DMDC will no longer allow DEERS/RAPIDS Sites to utilize an EXPIRED State Drivers License as an identity document. is also needed. An acceptable document can also be downloaded fromwww.studentclearinghouse.orgfor a small fee. Customer Service: 99FSS.FSPS.CustomerSupport@us.af.mil The following brochures are available to assist you in using it. Mr. Carl Swenson I was very pleased with the efficiency and speed of this operation. M, T, TH, F 0800-1500 Wednesday 0800-1100 by appointment. Friday: 0700-1500 (Closed for lunch 1145-1300). Please note: the MPF will be closed to all customers on the last Friday of every month, all Federal Holidays and AMC down days. A Scheduled appointment timeframe takes about 30 minutes per session. Officer & Enlisted Promotions: 99FSS.FSPD.Promotions@us.af.mil The Total Force Service Center (TFSC) is also available to help answer questions. It's actually faster to get a new CAC at Edwards (2 hours away) then it is to get one here. If the sponsor is not available, the dependent must have a DD FORM 1172 (from the DEERS office) signed by their sponsor and witnessed by a verifying official or POA. Civilian Employees must have their Civilian Personnel Office enter their information into DEERS. All CAC Pin Resets on Camp Lejeune are conducted at JRRRC. Social Media . Sponsor gives dependent General Power of Attorney (POA)and dependent presents original General POA at time of service. Sponsors can now renew their eligible dependent's ID Card online and have it mailed directly to them without having to visit an ID Card office. This means that a Dependent (Family Member) can come into the RAPIDS ID Card office, carrying with them a printed, digitally signed DD Form 1172-2 from their sponsor, and/or notify us that the form is available via their DEERS record. Extension/Reenlistment: Original or Certified True Copy with Signature of Extension/Reenlistment Contract.