Binance have strict risk controls in place, this is to secure user funds and to adhere to the local regulatory requirements. 1. Transferring coins from one exchange to another is it safe? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. There was a problem processing your payment (Binance) - YouTube It's the fault of Binance. . #Binance recently held its 3rd meet-up in Tbilisi Our team was active at the event, providing insight into our plans for the region and introducing both new and seasoned attendees to a range of #Binance products. The best thing to do is to get in touch with our customer service team to get more information on the lock and to work on the appropriate steps to unlock your account. This step is meant to offer a high level of security to Binance users. Select the Binance Authenticator or Google Authenticator , depending on the app you installed on your mobile phone earlier. Are you telling me that I should trade in EUR and buy, Nope. But new rules do come up, especially given the ever changing geopolitical environment. Hitchens paid the chargeback to reconcile his balance on Feb. 8, but he received emails from Binance complaining about the chargeback still a week later, according to screenshots shared with CoinDesk. Unfortunately, this means that innocent users oftentimes may be impacted temporarily by these investigations. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. "PayPal Your Authorization For The Payment To BINANCE Corp" Scam There was a problem processing your payment. If your country is enlisted, but you are still not receiving the verification code, make sure your internet connection is strong, try restarting the device, or try voice verification. What are the possible issues in identity verification? Binance Wallet Review: Pros, Cons, and Additional Features As the cryptocurrency game is on fire, scammers and hackers are also active. Once you have retrieved the coins you need to create a new Binance account with a different email ID. Download the Maya app for free from the Google Play Store, the Apple App Store, or Huawei AppGallery. In order to retrieve the coins on their regular Binance accounts, users were required to open a Binance.US account. To send crypto, all you'll need is someone's email, mobile number, or payment ID. Due to the volatility of cryptocurrencies, you may find that the value of your investments plunge during suspensions - and you typically won't be able to do anything to stop it. Under "Transaction History," look for your most recent transaction (at the top of the list). There, find the " Buy Crypto " button, and place your mouse over it. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide. The existence of these policies safeguards the interests of over 100 million users, deters bad actors from exploiting users on our platform, and fosters a more stable trading environment. Peer-to-peer (P2P) exchanges allow sellers the freedom to define how they want to be paid. Return to the Binance app and enter the code you received from Authy. Most if not all the cases CoinDesk reviewed were flagged for risk control, even for those where the coin purchases were made on Binance itselfand for users who were fully verified. Secure your Binance account to minimize the scams and chances of getting your data altered. Your email address will not be published. Now proceed to the next step. Tips welcome! The verification process on the Binance platform prompts you to upload documents that prove your address. In this step, you have to complete your facial verification. Learn how to start your first trade here on Binance. Go to your Binance account dashboard, select the "margin" tab and click "open your margin" account. Crypto Payments Explained | Binance Academy 8h. Google Authenticator How to setup 2FA for Cryptocurrency exchanges. Rest assured that there are procedures in place for account recovery and in resolving any outstanding issues. While trying to place an order, I'm receiving the following error: Code: -2010 Account has insufficient balance for requested action. 6. 735. The option will be top right on your navigation bar. Log in to your Binance account and click [Profile] - [Identification]. It has been two months since I first asked Binance about this issue. Any file you download or receive may include a virus, another exchange you use may have leaked your email and password, you may be a victim of a SIM swap, etc. I am quite desperate already and I don't wanna use any other exchange tbh. This is nothing to worry about. Did they fix it for.you ? Summers could only retrieve her funds after directly messaging the CEO of Binance Australia, Jeff Yew. Now, Binance is closing his account. Initially I thought it was an issue on my banks side but after calling them it was evident that the problem was on Binances side. Whether you're a rookie or a veteran, we've got you covered. CEO Changpeng Zhao issued the following comment: We have very strict risk controls in place, firstly to secure user funds and secondly to adhere to local regulatory requirements. Another Binance Australia user had their account locked for being at risk even though prior to this I was fully verified license, bank, proof of address.. .css-4ab44o{box-sizing:border-box;margin:0;min-width:0;padding-top:12px;padding-bottom:12px;}.css-4ab44o + *[data-area="img"]{padding-top:0;padding-bottom:12px;}.css-1wof1xj{box-sizing:border-box;margin:0;min-width:0;-webkit-transition:box-shadow 0.1s ease-in;transition:box-shadow 0.1s ease-in;position:relative;display:-webkit-box;display:-webkit-flex;display:-ms-flexbox;display:flex;margin:auto;border-radius:8px;overflow:hidden;max-width:100%;}.css-1wof1xj:hover{box-shadow:none;}.css-15m9pmi{box-sizing:border-box;margin:0;min-width:0;width:100%;height:100%;}. You may have recently interacted with a known scammer. I am still getting the same withdrawals suspended due to risk management. I have had my past tickets closed for trying to get help on what additional info they need from me to mitigate risk and no response, the user said. Everything here looks very good. He said this must be very common because he was directed to a webpage with recovery instructions for that specific issue. Customer Support: 4.8/5 Please note that you can only pay with credit cards in your name. One such case was our work against Lazarus, responsible for the Ronin hack, where we were instrumental in recovering $5.8 million that had been taken from users. The site said that I could only move the coins into a .us account, I couldnt trade, sell or extract them. If we have strong reason to believe that you are a hacker or have malicious intentions, we may involve law enforcement and may not be able to disclose the reasons to you right away. You may have traveled to a sanctioned country or territory. The Binance system will ask you to record a video showing your facial expressions. Before starting the face verification, below on the screen, you will see the option of using a mobile phone to complete the verification. A sign-in window will be opened, where you will need to enter your Email address or Phone and click on " Next ". I'm using my debit card and all of the details are correct, so I don't know what the issue is. A year ago, I've created an account in which I haven't done any movement there since these couple of weeks ago. Now, you'll see up to 5 different crypto buying options - bank deposits, credit-debit cards, P2P trading, cash balance, and third-party payments. The problem is if your account is suspended, there is no way to reach support! Hope it help! If you are truly an U.S resident then register for an account over at Binance US and transfer all your funds from Binance.com to Binance.us. This will cause the "Account has insufficient balance for requested action" error. 1. Now open the Authy app to get the Binance 2FA security code. In this document, one customer of Binance.US complains of $200,000 locked. Similarly, if the intermediate level is complete, proceed to the advanced level. Click the yellow Disable Account button. Why the fuck allow me to trade for a moment in the first place without ID?? The exchange will block all users those who have identified as an US person and it will ask them to withdraw their funds with a 14 day deadline. Under the users account option, the second option will be verification. Massive ballache. Register with your name, mobile number, and provide a strong password. Just like other crypto trading platforms, Binance also necessitates identity verification to unlock unlimited trading limits. A Complete Guide to P2P Trading on Binance | Alexandria There is no time limit for this. Then Binance informed me that the hold was because of a $20 chargeback on my account for a transfer I never made.. Binance is the worlds leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume. How can I activate/view my virtual card details after - PayMaya The names of all clients cited in this article have been replaced by pseudonyms to protect their privacy. However, I want to deposit money with my Debit Card, but it keeps me saying (after filling in my bank details): "Unable to process. Ive been looking for any contact info for any humans at Binance its not public, one user, James Mallory, told CoinDesk. Take Gregory Hitchens, for example. Coming to the point, how do you verify your identity? 2. 3. To protect your account's security, after performing certain security operations, such as changing your password, your account's withdrawal function will be temporarily suspended for 24 or 48 hours. I fixed it by logging into my bank account, going to credit card settings, and into the "regional" settings (may be called international orders or something else in other countries) Hello, I downloaded Binance today and tried to buy DOGE for $40. Complete identity verification helps you to know your customer & that is what we also do. Click Enable to the right of Binance/Google Authenticator. If you notice any illegal activity in your wallet, you can directly contact support. How can we prove that the supernatural or paranormal doesn't exist? You have to take every step carefully. If you preorder a special airline meal (e.g. Shawn's dream is working together openly, to get what writers need and want, and to solve biggest global problems. CPU, AMD and NVIDIA miner, Transaction Hash ID (TXID) What is it & how to find the transaction ID, How to mine Conflux (CFX) with NVIDIA GPUs? In fact, Mallory had to use ZenDesk, a third-party help desk, to try to resolve his problem when emailing failed. You have USD instead of USDT on your spot wallet, or you have 400 USDT on the p2p wallet insead of spot. Consult with your issue, and they will respond to you immediately. In most instances, your account will be put into withdrawal only mode, and you must withdraw your assets. As opposed to that, the Trust wallet is also a wallet that belongs to Binance, but is a completely different, dedicated product. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Log in to your Binance account and click [Buy Crypto] - [Credit/Debit Card] . Binance app says it can't process my payment to protect me - reddit Moreover, as evidenced by the troubles experienced by Summers and others, these risk and compliance account freezes are happening to more than just Binance.US users. Once your account is locked, you will have to raise a customer service ticket with Binance to assist you further. Is it? Lhu6NK2VKuc8JdrXZUPBzfJYBEWKk9okkm. The withdrawal function will be disabled for your account if the Binance system detects any kind of abnormal activities in your account. Home / Fundamentals / Exchanges / Binance service restricted, withdrawal suspended, account locked & disabled. (And, by the way, Catherine Coley isstepping down, to be replaced by former Acting Comptroller of the Currency Brian Brooks). Buffy Summers had her account of nearly four years suddenly flagged for risk management after she initiated a withdrawal of ADA (the native token of the Cardano blockchain) on Feb. 28, a few days after she completed advanced verification on Binance Global. Hence, you just need to wait until the system upgrade is completed. Its not uncommon for exchanges to have downtime or freeze withdrawals at times of hot market activity. If our system detects that your account may have been compromised, we will temporarily lock your account to ensure the safety of your funds. Also like Coley: Yew is no longer with the company, having departed in April. Follow the step-by-step manner to verify your Binance account. Your Binance withdrawal is suspended either because there's a system upgrade or you've recently changed your password. I have two versions. I have the same problem and Binance US does not support my state. After placing your order, tap the 'Wallet' Icon on the bottom-right side of your screen. Binance Referral Program 40% Referral Bonus / Commission | 50% discount, How to mine Kaspa GPU mining KAS kHeavyHash (Windows / Hive OS), Tutorial: How to setup, configure and use XMRig? 'So Many Locked Out': Binance Users Say Their Accounts - Yahoo! 3MzDvaybWDVCzVZ7taJrRnw5f6FhGu6FB5, ETH Address: The only account verified with my ID and everything is the one that keeps me showing up this error while trying to a deposit with my Debit Card. We work hard to minimize that as much as possible, and our teams work directly with affected users to, hopefully, fix these issues. There are many ways your account may be hacked without your knowledge. If your account is not verified yet, you will be prompted to start the KYC process. Within these three years, this company has had an unmatched rise. 2. Click on it. No response in 2 weeks to video upload with U.K. passport etc.. As cyber criminals become more sophisticated, these methods will continue to evolve, but so will our ability to protect user funds. As early as January 2019, our systems were even able to detect when users were SIM swapped and had their password stolen, and could proactively restrict the affected account, preventing hackers from withdrawing the assets. 1. Binance served crypto traders in Iran despite U.S. sanctions, clients We want to protect you from that. We are crypto enthusiasts and our main intention with Coin Guides is to educate people about Cryptocurrency and Blockchain technology. Binance "unable to process" my payment : r/binance How to Register and Verify Account in Binance We need to lock it to protect your funds. Your wallet on Binance is 100% protected from money laundering. I thought it might be Nationwide, but called them today and they said its fine their end. In response to complaints in the replies of its Customer Service Twitter thread, Binance routinely blames Amazon Web Services for the account disruptions. The tweet was first posted a year ago. To begin creating your Binance.US account, click here. php - Binance API - Account has insufficient balance for requested according to a person familiar with the matter. How to Secure Your Binance Account With 2FA - makeuseof.com 0xEf9AAb0e49FCE5cFfA858c1935558cec6601357E, https://www.binance.com/en-IN/support/faq/360038583951. Yes, if you do not complete the order within the time limit, it becomes invalid, and you need to submit a new transaction. Sadly, we dont always get this right. How to Fix Binance Address Verification Failure - Blog.quillhash Blog Home Uncategorized binance unable to process payment to protect your account. After that, you will receive an email & the badge will be displayed on your screen. Also, will binance ever add PayPal as a way to buy crypto with fiat? Naturally, both the Binance wallet and the Trust wallet have their pros and cons - they will suit different people, too. Go to download app from the site once your in and it will take you to your App Store. - Enter the fiat amount you want to spend, and the system will automatically display the amount of crypto you can get. When that bubble popped I kinda bought and forgot about the coins, but checked in every so often to see how [the account] was doing, one user, Dave Sweet, told CoinDesk. "Unable to Process -- To protect your account, your trade will not be I've been researching crypto for a while now and finally decided to buy, but I've attempted it twice and it won't let me, saying it is to protect me. Remember, upload a document that is not older than three months. Same here. 267. Can archive.org's Wayback Machine ignore some query terms? Now, if you end up rounding your quantity to say 4 decimal places, your code would try and SELL 0.0079 BTC. Customer Support is also asking me to do impossible things which the Binance website doesnt support, such as uploading pdf files in the chat function, when the chat does not support such files, said one such user. After completing the identification process, you must wait for 7-10 days for the security badge. Related: Thiel, Novogratz Back $10B Funding for Block.ones New Crypto Exchange Subsidiary. Click on it. 5. I did this and got rejected, the user said. In our interaction with affected users, this is the preferred way, but oftentimes, the authorities will ask us not to share the nature of the request with the affected user. Binance, like banks and any other traditional financial institution you interact with on a daily basis, must abide by local, state, and federal laws in order to remain compliant and to foster a safe trading environment for our users. So if you are an U.S resident or if you accidentally accessed Binance using a VPN then it will raise flags to the exchanges compliance software. I have gotten basically no help in solving the issue, these funds are mine to withdraw by legal right and if this problem persists I will be forced to take legal action, which would be a waste of time and money for everyone involved, the complaint reads. 152. Say you have 0.007821 worth of BTC in your Binance Wallet. Out of desperation he sought information online and wound up texting the mother ofBinance.US CEO Catherine Coleyso he could get his funds unstuck. Thanks for contributing an answer to Stack Overflow! Now you can use Quantity for the quoteOrderQty param. How Long Does it Take to Get Verified on Binance?